{"id":612,"date":"2023-05-16T14:38:20","date_gmt":"2023-05-16T14:38:20","guid":{"rendered":"https:\/\/jerseys90minute.com\/?page_id=612"},"modified":"2024-06-26T06:57:37","modified_gmt":"2024-06-26T06:57:37","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/jerseys90minute.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t<div id=\"text-2655626391\" class=\"text\">\n\t\t\n<h3 class=\"accordion_title\">Frequently Asked Questions <a href=\"https:\/\/jerseys90minute.com\/en\/\">JERSEYS90Minute.com<\/a><\/h3>\n\t\t\n<style>\n#text-2655626391 {\n  color: #a48138;\n}\n#text-2655626391 > * {\n  color: #a48138;\n}\n<\/style>\n\t<\/div>\n\t\n<h3 class=\"accordion_title\">All the answers to the most frequently asked questions on JERSEYS90Minute.com<\/h3><div class=\"accordion\">\n\t<div id=\"accordion-4140914279\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4140914279-label\" class=\"accordion-title plain\" href=\"#accordion-item-je_n&#039;ai_re\u00e7u_aucune_r\u00e9ponse_\u00e0_mes_mails_envoy\u00e9s_\u00e0_votre_service_client._pour_quelle_raison_?\" aria-expanded=\"false\" aria-controls=\"accordion-4140914279-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Je n'ai re\u00e7u aucune r\u00e9ponse \u00e0 mes mails envoy\u00e9s \u00e0 votre service client. Pour quelle raison ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4140914279-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4140914279-label\" >\n\t\t\t\n<p>JERSEYS90Minute.com, la satisfaction de nos clients est notre priorit\u00e9. Nous nous engageons \u00e0 r\u00e9pondre \u00e0 toutes les demandes de nos clients dans les meilleurs d\u00e9lais. Cependant, en tant que petite entreprise bas\u00e9e en Tha\u00eflande, notre \u00e9quipe de service client peut \u00eatre d\u00e9bord\u00e9e en raison du volume \u00e9lev\u00e9 de demandes que nous recevons actuellement.<\/p>\n<p>Nous traitons les demandes par ordre de priorit\u00e9 pour r\u00e9soudre en priorit\u00e9 les probl\u00e8mes les plus urgents, tels que les colis perdus, les num\u00e9ros de suivi incorrects ou les erreurs de commande. Cela peut entra\u00eener des temps de r\u00e9ponse plus longs pour d\u2019autres demandes.<\/p>\n<p>Nous nous excusons pour le retard de r\u00e9ponse et vous remercions de votre compr\u00e9hension et de votre patience. Soyez assur\u00e9 que notre \u00e9quipe travaille dur pour r\u00e9pondre \u00e0 toutes les demandes dans les plus brefs d\u00e9lais. Si votre demande est urgente, veuillez nous en informer dans votre message afin que nous puissions lui accorder la priorit\u00e9 appropri\u00e9e.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-726774810\" class=\"accordion-item\">\n\t\t<a id=\"accordion-726774810-label\" class=\"accordion-title plain\" href=\"#accordion-item-quelles_sont_les_m\u00e9thodes_d&#039;exp\u00e9dition_disponibles_actuellement_?\" aria-expanded=\"false\" aria-controls=\"accordion-726774810-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Quelles sont les m\u00e9thodes d'exp\u00e9dition disponibles actuellement ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-726774810-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-726774810-label\" >\n\t\t\t\n<p>JERSEYS90Minute.com, nous nous effor\u00e7ons de fournir des m\u00e9thodes d&#8217;exp\u00e9dition pratiques et abordables \u00e0 nos clients. \u00c0 l&#8217;heure actuelle, nous proposons une m\u00e9thode d&#8217;exp\u00e9dition unique pour toute l&#8217;Europe, qui est fournie par Thailand Post.<br \/>Ce mode d&#8217;exp\u00e9dition est accompagn\u00e9 d&#8217;un num\u00e9ro de suivi, vous permettant de suivre l&#8217;acheminement de votre commande jusqu&#8217;\u00e0 sa livraison \u00e0 votre domicile. Les frais de port sont de 9\u20ac pour une seule chemise, avec un co\u00fbt suppl\u00e9mentaire de7\u20ac pour chaque chemise ajout\u00e9e \u00e0 votre commande.<br \/>En raison de la disponibilit\u00e9 des stocks et des d\u00e9lais de traitement, les commandes exp\u00e9di\u00e9es par Thailand Post mettent g\u00e9n\u00e9ralement 14 \u00e0 30 jours pour arriver dans votre pays. Nous continuerons de surveiller et d&#8217;\u00e9valuer les m\u00e9thodes d&#8217;exp\u00e9dition disponibles pour offrir la meilleure exp\u00e9rience possible \u00e0 nos clients.<br \/>Si vous avez des questions ou des pr\u00e9occupations concernant l&#8217;exp\u00e9dition, n&#8217;h\u00e9sitez pas \u00e0 contacter notre service client.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-727964395\" class=\"accordion-item\">\n\t\t<a id=\"accordion-727964395-label\" class=\"accordion-title plain\" href=\"#accordion-item-responsabilit\u00e9_des_frais_de_douane_lors_de_la_r\u00e9ception_des_commandes_?\" aria-expanded=\"false\" aria-controls=\"accordion-727964395-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Responsabilit\u00e9 des frais de douane lors de la r\u00e9ception des commandes ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-727964395-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-727964395-label\" >\n\t\t\t\n<p>Lorsque vous commandez des produits depuis l&#8217;\u00e9tranger, votre colis peut \u00eatre soumis \u00e0 des droits de douane et taxes \u00e0 l&#8217;importation. Ces frais sont g\u00e9n\u00e9ralement bas\u00e9s sur la valeur et l&#8217;origine des marchandises import\u00e9es, ainsi que sur d&#8217;autres facteurs tels que le poids et la taille du colis. Les r\u00e9glementations douani\u00e8res varient d&#8217;un pays \u00e0 l&#8217;autre, ce qui peut entra\u00eener des frais de douane m\u00eame si le colis est marqu\u00e9 comme un &#8220;cadeau&#8221; ou si l&#8217;exp\u00e9diteur a pris des mesures pour les \u00e9viter. En tant que client, il est important de vous renseigner sur la r\u00e9glementation douani\u00e8re de votre pays afin de comprendre les frais pouvant s&#8217;appliquer \u00e0 votre commande. Si des frais de douane sont appliqu\u00e9s \u00e0 votre colis, vous serez amen\u00e9 \u00e0 les r\u00e9gler directement aupr\u00e8s des autorit\u00e9s douani\u00e8res de votre pays afin de r\u00e9cup\u00e9rer votre colis. Chez JERSEYS90Minute.com, nous faisons de notre mieux pour \u00e9viter les frais de douane en mentionnant &#8220;Cadeau&#8221; sur nos envois. Cependant, nous ne pouvons pas garantir que les colis ne seront pas soumis \u00e0 des frais de douane, car cela d\u00e9pend de la r\u00e9glementation sp\u00e9cifique de chaque pays. En cas de frais de douane, ceux-ci seront \u00e0 la charge du client.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-795543345\" class=\"accordion-item\">\n\t\t<a id=\"accordion-795543345-label\" class=\"accordion-title plain\" href=\"#accordion-item-que_se_passe-t-il_si_je_suis_absent_lors_de_la_livraison_de_ma_commande_?\" aria-expanded=\"false\" aria-controls=\"accordion-795543345-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Que se passe-t-il si je suis absent lors de la livraison de ma commande ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-795543345-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-795543345-label\" >\n\t\t\t\n<p>JERSEYS90Minute.com, nous comprenons que nos clients peuvent ne pas \u00eatre disponibles lorsqu&#8217;ils tentent de livrer leur commande. Dans ce cas, le service conservera votre colis pendant une dur\u00e9e de 15 jours, afin de vous laisser la possibilit\u00e9 de r\u00e9cup\u00e9rer votre commande.<\/p>\n<p>Pour r\u00e9cup\u00e9rer votre colis, munissez-vous de votre avis de passage re\u00e7u lors de la tentative de livraison, ainsi qu&#8217;une pi\u00e8ce d&#8217;identit\u00e9 en cours de validit\u00e9. Cela garantira un ramassage en douceur de votre commande.<\/p>\n<p>Si vous ne r\u00e9cup\u00e9rez pas votre colis dans les 15 jours, il nous sera retourn\u00e9. Dans ce cas, les frais de livraison pour une nouvelle tentative de livraison seront \u00e0 votre charge, m\u00eame si vous aviez d\u00e9j\u00e0 pay\u00e9 la livraison gratuite lors de la commande initiale. Nous vous encourageons \u00e0 planifier la collecte de votre colis d\u00e8s que possible pour \u00e9viter des frais suppl\u00e9mentaires.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1917374395\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1917374395-label\" class=\"accordion-title plain\" href=\"#accordion-item-quelles_m\u00e9thodes_de_paiements_sont_disponibles_?\" aria-expanded=\"false\" aria-controls=\"accordion-1917374395-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Quelles m\u00e9thodes de paiements sont disponibles ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1917374395-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1917374395-label\" >\n\t\t\t\n<p>Vous pouvez r\u00e9gler vos achats sur notre site via Visa, Visa Electron, Eurocard\/Mastercard, Carte Bancaire. Toutes les pages de ce site sont 100% s\u00e9curis\u00e9es HTTPS pour garantir la confidentialit\u00e9 de votre navigation. Nos syst\u00e8mes de paiement en ligne sont s\u00e9curis\u00e9s gr\u00e2ce au proc\u00e9d\u00e9 de cryptage SSL. Tous les types de cartes de cr\u00e9dit valides et internationales sont normalement valid\u00e9es pour ces paiements.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3663119106\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3663119106-label\" class=\"accordion-title plain\" href=\"#accordion-item-comment_puis-je_suivre_ma_commande_?\" aria-expanded=\"false\" aria-controls=\"accordion-3663119106-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Comment puis-je suivre ma commande ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3663119106-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3663119106-label\" >\n\t\t\t\n<p>Pour suivre votre commande et num\u00e9ro de suivi Connectez-vous \u00e0 notre site Web \u00e0 JERSEYS90Minute.com Acc\u00e8s \u00e0 une section d\u00e9di\u00e9e au suivi des commandes Vous pouvez y acc\u00e9der en cliquant ici ou en s\u00e9lectionnant l&#8217;option correspondante dans le menu principal situ\u00e9 en bas de notre site Web. Choisissez de suivre votre commande. Entrez votre num\u00e9ro de commande et votre email dans les espaces pr\u00e9vus. Votre num\u00e9ro de suivi ressemblera \u00e0 ceci : LX19593799283TH Et nous ajoutons \u00e9galement un lien de compagnie maritime pour vous en utilisant le service d&#8217;exp\u00e9dition de Thailand Post. D\u00e9tails d&#8217;exp\u00e9dition et date de livraison estim\u00e9e En suivant ces \u00e9tapes Vous pourrez facilement suivre votre commande et vous tenir inform\u00e9 de son \u00e9volution. Si vous rencontrez des probl\u00e8mes ou avez des questions sur le suivi de votre commande, N&#8217;h\u00e9sitez pas \u00e0 contacter notre service client pour obtenir de l&#8217;aide.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-282161905\" class=\"accordion-item\">\n\t\t<a id=\"accordion-282161905-label\" class=\"accordion-title plain\" href=\"#accordion-item-comment_contacter_le_service_client_?\" aria-expanded=\"false\" aria-controls=\"accordion-282161905-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Comment contacter le service client ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-282161905-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-282161905-label\" >\n\t\t\t\n<p>Pour toute question ou pour plus d&#8217;informations, les coordonn\u00e9es de notre service client sont indiqu\u00e9es sur notre site. Vous pouvez \u00e9galement nous contacter via notre service de messagerie dans la section &#8220;Contactez-nous&#8221; du site.ou Instagram.Facebook.Tiktok<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3360753877\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3360753877-label\" class=\"accordion-title plain\" href=\"#accordion-item-que_faire_en_cas_de_mot_de_passe_perdu_?\" aria-expanded=\"false\" aria-controls=\"accordion-3360753877-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Que faire en cas de mot de passe perdu ?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3360753877-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3360753877-label\" >\n\t\t\t\n<p>Si vous ne vous souvenez plus de votre mot de passe, cliquez sur \u00ab Mot de passe perdu ? sur la page de connexion du site. Entrez votre adresse e-mail dans le champ indiqu\u00e9 et un lien vous permettant de r\u00e9initialiser votre mot de passe vous sera envoy\u00e9.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-612","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.0.1 - aioseo.com -->\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/jerseys90minute.com\/en\/frequently-asked-questions\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.0.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"JERSEYS90MINUTE - 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